Frequently Asked Questions

What forms of gold do you supply?

We supply gold in three forms: raw alluvial nuggets (97–99% Au), gold dust/fine gold from sluicing and panning operations, and export-grade doré bars refined to 99.5%+ purity at our Nakodok facility in South Sudan. All forms are independently assayed before sale.

What is the minimum order quantity?

Minimum order quantities are flexible and negotiable depending on the commodity and form. Contact our trading desk directly for current MOQ details — we work with both small buyers and large institutional offtakers.

How do I place an order or request a quote?

Submit a quotation request through our Get a Quote page, specifying the commodity, form, quantity, destination, and any purity or certification requirements. Our trading team responds within one business day.

Do you accept new buyers or only existing clients?

We welcome new buyers. All new trading relationships begin with a standard Know Your Customer (KYC) process and a review of your business documentation before the first shipment.

Where are you located?

Our primary processing facility is at Nakodok, Eastern Equatoria State, South Sudan — on the Kenya–South Sudan border. We also have offices in Nairobi, Kenya, and field operations across Uganda. See our Locations page for full details.

Do you supply minerals other than gold?

Yes. We source and trade a range of East African commodities including Copper, Coltan (Tantalum), Cobalt, Rare Earth Elements, Graphite, Niobium, Gemstones, Iron Ore, and Used Beverage Cans (aluminium scrap). See our Mining Operations page for the full list.

How is gold priced?

Gold is priced on asking, benchmarked against the current LBMA Gold Price Fix (AM/PM). We provide spot-adjusted quotes per gram or per troy ounce. Contact our trading desk for today's indicative rate.

What payment methods do you accept?

We accept bank wire transfer (T/T), letters of credit (L/C), and for established clients, payment against documents. We do not accept cash or informal payment channels. Full payment terms are discussed during the quotation process.

Are there any additional costs beyond the quoted price?

The quoted price covers the commodity only. Shipping, insurance, export documentation, assay fees, and any destination country import duties are typically the buyer's responsibility unless otherwise agreed in the offtake contract.

Is your gold conflict-free?

Yes. All gold and minerals we source and trade are fully conflict-free and OECD Due Diligence compliant. We maintain GPS-verified mine-of-origin records, licensed miner agreements, and complete chain-of-custody documentation from pit to port.

What certifications and documents come with a shipment?

Every consignment is accompanied by: an independent assay certificate (Au, Ag, and base metal content), weight certificate, GPS mine-of-origin record, chain-of-custody declaration, conflict-free certification, and full export/customs clearance from South Sudan or Kenya.

Who assays the gold — do you use your own lab?

We use independent, internationally accredited laboratories for all assays. We do not rely solely on in-house testing. Buyers may also request their own third-party assay at the point of delivery at their own cost.

What purity grades are available?

Raw nuggets typically test at 97–99% Au. Doré bars refined at our Nakodok facility are 99.5%+ Au. We can supply to specific purity specifications upon request — contact us with your requirements.

Which countries do you export to?

We export globally. Primary markets include the UAE (Dubai), Switzerland, Singapore, the UK, Hong Kong, India, and other major commodity trading hubs. We handle all South Sudan and Kenya export documentation and customs clearance.

How long does it take from order confirmation to delivery?

Lead time depends on the consignment size, destination, and export clearance. Typical timeframes are 7–21 business days from payment confirmation to delivery. We provide regular shipment status updates.

How is gold shipped?

Gold is shipped via insured air freight using established precious metals logistics partners. All shipments are fully insured for the declared commodity value. Secure vault storage at origin is available on request while awaiting shipping.